by | Oct 29, 2024 | Flooring News
Dennie Odette Silver City, N.M.—Dennie Lee Odette, age 84, founder of Carpet Exchange, along with his wife, Catherine, died in an auto accident on October 17. Born July 6, 1940, in Jamestown, Kan., Odette lived a remarkable life filled with love, accomplishment and a...
by | Oct 29, 2024 | Flooring News
Oberlin, Ohio—The Natural Stone Institute (NSI) announced that beginning with the 2025 call for entries, the Tucker Design Awards will be partnered with the Pinnacle Awards program. Both awards will be given annually beginning in 2026. This streamlined approach to...
by | Oct 29, 2024 | Flooring News
Dalton—The World Floor Covering Association (WFCA) released a new “Tuesday Tips” this week. In the series, WFCA experts presents short video tips for improving customer service and optimizing staff performance. In the end, it’s all about understanding the importance...
by | Oct 29, 2024 | Flooring News
24-7 Floors includes separate entities: The full-service residential retailer (24-7 Floors), Floors 4 Pros, Dustless Demolition and a new commercial division, as well as a shop at-home service. When Scott and Sally Perron moved to Florida in 2012, they were both...
by | Oct 29, 2024 | Flooring News
If your strategy for overcoming objections doesn’t kick in until the price objection is raised, it’s often too little, too late. In the first installment I used the example of a floor dealer named Cody (a composite of many dealers I’ve worked with) to demonstrate how...
by | Oct 29, 2024 | Flooring News
Xtra Bold Sophistication carpet by Karastan Think of the residential carpet segment in terms of the seven-day weather outlook. Today is Monday, and it’s damp and dreary, much the way 2024 has played out; tomorrow (2025) shows signs of improvement, while the weekend...