Retailers take a swing at swipe fees

Scores of flooring retailers are potentially leaving tens of thousands of dollars on the table each year for not doing one simple thing—adding a surcharge to cover the cost of processing fees charged by credit card companies. It’s an issue that has many dealers...

Tuesday Tips: A floor for every place

Dalton—The World Floor Covering Association (WFCA) released a new “Tuesday Tips” this week. In the series, WFCA experts presents short video tips for improving customer service and optimizing staff performance. In the end, it’s all about understanding the importance...

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