Tuesday Tips: What’s your story?

Dalton—The World Floor Covering Association (WFCA) released a new “Tuesday Tips” this week. In the series, WFCA experts presents short video tips for improving customer service and optimizing staff performance. In the end, it’s all about understanding the importance...

Wood: High-end products take center stage

If there’s any sector of the market that has proven to be “inflation-proof” over the past several years, it’s the high-end wood realm. That’s based on both sales activity from the major suppliers as well as anecdotal evidence from the retail community. The thought...

Haicl seeks to differentiate Shaw brands

Carolyn Haicl Carolyn Haicl, the new senior vice president of marketing and brands at Shaw Industries, is a brand builder. Her experience as vice president of North America marketing at Electrolux included repositioning the venerable Frigidaire brand, and she was also...

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