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Dalton—The World Floor Covering Association (WFCA) released a new “Tuesday Tips” this week. In the series, WFCA experts presents short video tips for improving customer service and optimizing staff performance. In the end, it’s all about understanding the importance...

Columbus, Ohio—In a land of Goliaths, there is still room for a David. Sheldon Yoder is living proof. This city is home to two of the largest independent retailers in the country in Rite Rug and America’s Floor Source. Combined, the two behemoths do more than...

(Editor’s note: This installment is part two in a series.) Many flooring business owners or operators think that a CRM system is simply a platform on which they can manage their sales team and operations. However, the reality is a truly robust CRM system can...

The floor covering/design industry is undergoing significant transformations, and these changes are shaping career trends and creating new opportunities for professionals in the field. Here’s a look at some of the key trends influencing careers in this dynamic...

Lawrenceburg, Ky.—Florida Tile introduced Indulge, its latest porcelain tile collection that is meant to replicate the natural beauty of marble with the added strength and durability of porcelain. This collection is designed to bring the splendor of nature’s most...

The flooring industry’s largest distributor by revenue announced a bold rebranding that unifies the Belknap White Group, JJ Haines & Company and Swiff-Train brands under UCX—the Ultimate Customer Experience. “Our tagline is: ‘Your Flooring Connection,’” Ray...

Cincinnati, Ohio—Louisville Tile, a distributor of ceramic tile and related products, announced the grand opening of its showroom and contractor pro-shop located here. The modern facility—designed to inspire and serve the local design and construction community—will...

Dalton—The Dixie Group has appointed Tami Stahl as vice president of marketing. In this position, Stahl is set to lead its marketing organization and oversee internal and external strategy, communication and creative output for all Dixie Group brands: DH Floors,...

Washington, D.C.—At the outset of the inaugural Flooring Sustainability Summit, emcee Bill Griese of the Tile Council of North America (TCNA) said organizers had one stated goal for the event: to have a dialogue.  Simple enough, but by the end of the three-day event...

Huntington, N.Y.—Floor Covering News is seeking nominations for its inaugural FCNewStyle & Design Awards Competition. The contest, which is open to all industry manufacturers and suppliers, represents an opportunity for suppliers to benchmark themselves against...

(This installment is the first of two parts) My wife and I recently ventured to Florida to plan out the Flooring Business Master Class 2024, scheduled to take place Nov. 14-15 in Orlando. The trip was a lot of fun. We crossed through 10 states, stayed at nine...

No one has ever suggested I was the smartest person on the planet, and there are many reasons for that. Persistent? Maybe. Smart? Debatable. Flashback one year ago. Mohawk invited me to Denver to attend a Susan G. Komen 3-Day, which is when people walk 60 miles over...